sears roebuck Reviews and Complaints

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sears roebuck Reviews

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  • BAD Customer Service

    SUBJECT: We, the consumers, have a right to educate ourselves about misleading claims that companies make. This is one reason our experience is being told to warn other consumers that work hard for their money. It’s our opinion that SEARS made claims to us that were untrue and will not be honored. Following is our experience with SEARS. My husband and I are very disappointed in SEARS LACK OF CUSTOMER SERVICE. SEARS sold us a Kenmore “last year’s model” at a discounted price, untouched or removed from the carton. We were told it was guaranteed to work just as... More...
    christmas's Picture   christmas    0 Comments   Comments
  • taken to the laundry

    I purchased a kenmore elite washing machine from sears in grants pass oregon.needless to say it was at a premiuim price, and not only looked good but for the duration of the warranty it performed very well. Exactly two weeks after the warranty expired, it stopped working. I called to find out if it was still under warranty, found out that it was indeed 2 weeks out, and that there was a recall on the mother board of the machine. It would cost me $85.00 for the part plus an installation charge. Since there is a recall on it, I felt I should not have to pay for it. I have some experience... More...
    (Dry Cleaning, Laundry)
    jerre's Picture   jerre    1 Comments   Comments

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